Privacy Policy

BAT Ear Research & Investigations ("we," "our," "us") respects your privacy. This policy explains what information we collect through this website, how we store it, and the choices you have. This policy applies to visitors from the US, UK, Canada, Ghana, and anywhere else.

1. Information We Collect

We only collect information you voluntarily provide:

• Contact form submissions: your name, email address, phone number, the type of help you need, and your message.
• Lead-magnet submissions (checklist download): your name, email address, and the type of help you need.

We do not collect sensitive personal data, financial details, government IDs, or health information through this site.

2. How We Use Your Information

• To respond to your enquiry and arrange a free consultation.
• To send you the free pre-investment guide you requested.
• To follow up about services you specifically asked us about.

We do not use your data for advertising retargeting.

3. How We Store Your Information

Submissions are stored in a private database (MongoDB) accessible only to the founder and authorised team members. Access to that database is password-protected.

4. Third Parties

We do not sell your data. We do not share your information with third parties for marketing purposes. We use these processors to run the site:

• Resend (via Emergent) — to send the checklist and notification emails.
• Cal.com — if you choose to book a consultation slot, it is handled by Cal.com under their own privacy policy.

5. Your Rights

You may ask us to (a) tell you what data we hold about you, (b) correct any inaccuracy, or (c) delete your data entirely. Email info@batearghana.com from the address you originally used and we will action your request within a reasonable timeframe.

6. Cookies & Analytics

We may use basic analytics (e.g., Google Analytics 4) to understand aggregate traffic. No personally identifying tracking is combined with your contact submissions.

7. Contact

Questions about this policy? Email info@batearghana.com.